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Dr. Hahn is an Authorised Economic Operator (AEO)
We received as first enterprise in our segment from the customs administration the certificate for Authorised Economic Operator" of the highest category Customs Simplifications/Security and Safety (AEO F). As a result, shipments from our factories are processed using simplified procedures during customs clearance.
Legal concept of AEO
The extensive interrelations between companies in Europe and around the world has become commonplace thanks to increasing internationalisation. It is hardly surprising that customs legislation was thus adapted to reflect this circumstance. The legal concept of "Authorised Economic Operators" (AEO); was therefore created. The objective of this measure is to allow all companies involved in the international supply chain to distinguish themselves as reliable and trustworthy companies. For producers like us, which generate about 70% of their turnover outside of Germany, it is absolutely essential to deal with this topic.
Security-related investments were necessary
Up till the time the certificate was awarded, there were many questions to answer and even some security-related investments to be made in the plants in Wickrath and Erkelenz, explained Andreas Hasler, Project Manager and Head of Internal Operations. For instance, cameras were installed and access control points were set-up to ensure that only authorised persons could enter the premises. Processes and procedures came under close scrutiny and were adapted to the prerequisites of the authorities.
Documented organisational processes
In addition to that, it was necessary to demonstrate in-depth knowledge of the relevant customs regulations and establish physical security measures in order to complicate access to corporate data and goods. Smoothly functioning logistics and organisation within the company must be documented in the future.
From now on we will provide you with a short update on our situation during the Corona crisis here. Currently we are taking every action possible to keep the virus away from our company. Our employees in sales, application technology and purchasing will continue to be there for you. In our production, we have arranged the working hours guaranteeing a smooth process even in cases of positive test results among the staff.
In the event of new information and decisions we are able to adapt our measures promptly. Please inform us if you are not able to accept the goods at the location of the delivery address in case you have an open order with us that is to be delivered soon. We will then find a solution together with you. A change of address in times of Corona is possible free of charge with a lead time of 3 days. If you have any questions or if we can help you in any other way, please contact us by phone at 02166 954 3 or via e-mail to firstname.lastname@example.org.
We wish you, your colleagues, your families and friends good health.
Head of Sales